Receiving orders

When you receive the order the carrier controls the condition of the same . Although we make sure the packaging of shipments is safe enough to protect the contents during transport, if you have the slightest doubt about the integrity ofthe same, controls the contents of the package in front of carrier SEUR , and reject it in your presence if you are not as (package has been opened, it is broken or in poor condition). 

then send us an e-mail as soon as possible or call the phone out on the website to notify us of the return and the reasons for it .